Jlab Go Work Pop Wireless Review On-Ear Office Headset

Monday, April 17, 2023

Long-hour calls can be extremely draining! The last thing you need is an uncomfortable earpiece! The new Jlab Go Work Pop Wireless headset is lightweight and comfortable with plenty of volume for calls and music. 

There are three physical plastic buttons on-board the earcups for controlling volume (up/down), track skipping (next/previous), power (on/off), EQ mode (voice/music), voice assistant, and play/pause and calls (answer/end/reject). The buttons are made of hard plastic with a loud clicky actuation. The buttons are built solid and make no rattling noise. 
Being an office headset, the Jlab Go Work Pop Wireless has a boom arm microphone - about 9cm long. Most gaming headsets' boom arm microphone can only be rotated up and down (up to 90 degrees) but with the Jlab Go Work Pop Wireless boom arm mic you can almost rotate it 360 degrees. This allows you to position the Go Work Pop Wireless boom arm microphone to the right or left side the your mouth, something you cannot do with a regular gaming headset. That said, being on-ear style, the Go Work Pop Wireless has the typical drawbacks which include sound leaking out, no passive isolation and weakened bass. 

Despite the similarities between an office headset and a gaming headset, the Go Work Pop Wireless is better suited for wearing long periods. For one, the Go Work Pop Wireless is a lot more compact and lightweight to wear than the average gaming headset. It only weighs 101 grams so, you can easily wear the Jlab Go Work Pop Wireless for a full day's work without experiencing ear fatigue. A gaming headset does have some advantages too like better noise isolation, which is primarily due to the over-ear style design which seals the ears from external noises more effectively. 

The Go Work Pop Wireless being an on-ear style  headset isn't able to block external noises as well. The fit and comfort is superb though. The Go Work Pop Wireless has donut style earpads (6cm diameter) with inner hole (3cm diameter), which is covered with grey fabric material, making them more comfortable. 
The grey fabric doesn't appear to be removable and, it's very thin and breathable so, it doesn't rub against the ear nor heat up the ears like PU leather pads do. The only downside of the thin fabric, it's that it can be easily punctured or torn accidentally. The earpads foam padding is about 1.5cm thick and made of plum springy foam. 

The build construction of the Go Work Pop Wireless headset is mostly plastic, except the headband which is made of thin and flat metal. The earcups are joined to the metal headband via a swivel hinge, which allows the earcups to rotate one way up to 90 degrees. This means, you can rotate the earcups flat on a desk or wearing comfortably on the chest. The metal headband sides in and out of the headband housing via a notched ratchet style sliding mechanism. The underside of the headband isn't foam padded but, it has a thin strip of grippy rubber. The clamping force of the headband is low/medium.

Multipoint connectivity is another top feature built-in to the Go Work Pop Wireless  headset, which allows you to connect the Go Work Pop Wireless to 2 devices at the same time (e.g. TV, phone or laptop) and switch between them seamlessly without having to reconnect. 
Despite the product listing saying the Go Work Pop Wireless  only supports SBC codec, it is an oversight because the Go Work Pop Wireless does support AAC codec, as well as absolute bluetooth volume so, you can control the volume source from the headset. There is no wired connectivity and no 2.4Ghz wireless - only bluetooth connection - which is a pity as this limits the usefulness of the headset. The USB-C port is for charging only. A full charge takes about 2.5 hours.

Sound quality is good for an on-ear headset. You can crank the volume up very loud and hear the audio clearly with adequate bass sound. You can EQ the audio directly from the headset without an app. The call quality is very good - not just because clear call quality but also the background noise suppression which actually suppresses voice chatter pretty well.

Potential deal breakers
  • No wired audio mode
  • No 2.4Ghz wireless
  • No quick charge
  • No ANC/Transparency mode
  • On-ear style drawbacks: sound leakage, zero passive noise isolation
  • Non-detachable boom arm mic
  • No flip to mute mic
  • Lack of headband padding
  • Cannot be used whilst charging
  • No 3.5mm headphone jack
  • Lack of headband padding
  • EQ mode doesn't work during calls
  • No mobile app support; hence no button remapping and built-in EQ band app
Selling points 
  • Bluetooth 5.3
  • 40mm drivers
  • Long battery life (30+ hrs at 100% volume)
  • Very loud volume
  • Perfect for work/office calls
  • Clear calls with background noise suppression
  • More breathable than over-ear headphones
  • More lightweight to wear than a gaming headset
  • On-board EQ sound presets 
  • AAC codec 
  • Multipoint connection
  • Rotating boom arm mic
  • Max volume beep
  • Voice prompt alert for battery status
  • Stereo sound
  • Rotating earcups
  • Office/call centre style headset
  • 2 year warranty 
  • On-board buttons 
  • 3 months free Tidal membership
  • Available in three different colors

The Jlab Go Work Pop Wireless headset comes with a single accessory - a Jlab-branded charging cable (50cm long). You can buy the Jlab Go Work Pop Wireless from amazon.

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